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Frequently Asked Questions

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Any Pool.
Any Size.
One Price.

Certificate Included!

Frequently Asked Questions | General

Pooltech FAQs

We have provided a frequently asked questions and answers to help you with any queries you may have. If you don’t find an answer here, contact us by phone or using our contact form.

Fence Inspection Common Questions

Is a 'Pool Safety Certificate' mandatory in Queensland?
All regulated swimming pools in Queenslands must comply with the pool safety standards. If your Pool Safety Certifcate has simply expired but the pool barrier still remains compliant, then you only need a Pool Safety Certicate when selling, buying or leasing a property with a pool.
Do I need to register my Swimming Pool?
All residential pools and outdoor spas in Queensland must be registered with the Queensland Building and Construction Commission. To register visit the QBCC Pool Register
What if my pool fence fails on the initial inspection?
If your Pool Fence Inspection results in a form 26 – non compliance. The owner of the pool must rectify any issues and reengage with the same pool safety inspector to conduct a re inspection within 3 months of the issued form 26 date.

Booking Information

How do I change/edit my Booking?
Head over to https://poolsafety.simplybook.me/ and login to edit your current booking.

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Trading Hours

Mon-Fri8am-4pm
Saturday8am-1pm
SundayClosed

Business Location

6/39 Lacey Road, Carseldine QLD 4034

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